Terms and Conditions
Privacy Policy / Data Protection Notice
(according to GDPR requirements)
With the following information, Charj Hub fulfills its obligations under the General Data Protection Regulation (GDPR). We aim to make this policy clear and understandable.
If you have any questions or concerns about data protection, please contact us at:
📧 Email: contact@charjhub.com
🌐 Website: www.charjhub.com
1. Who is responsible for data processing on this website?
Charj Hub Ltd
2. Contact person for data protection
For all data protection-related matters, you can contact us directly at any time:
📧 Contact@charjhub.com
3. What data is processed and for what purposes?
Access to the website
To ensure security and fast delivery of our website (legitimate interest, Art. 6 para. 1 lit. f GDPR), we may use a Content Delivery Network (CDN). The CDN processes technical data such as IP addresses in server log files for analysis, security, and maintenance purposes.
Contact form / Customer inquiries
When you contact us via a form or email, the information you provide (such as name, email address, message) is stored and used solely for responding to your request. The legal basis is Art. 6 para. 1 lit. b GDPR. Your data will be deleted once your request has been fully processed, unless statutory retention periods require otherwise.
Cookies
We use cookies that are necessary for the technical operation of the site (legitimate interest under Art. 6 para. 1 lit. f GDPR).
Other cookies (e.g., for analytics or marketing) are only set with your consent (Art. 6 para. 1 lit. a GDPR).
You can change or withdraw your cookie preferences at any time.
Analytics & Tools
We may use analytics tools such as Google Analytics, Matomo, or similar services to analyze website traffic and improve our services. These tools may use cookies and collect anonymized data.
Embedded content & third-party services
Our website may include services such as Google Maps, YouTube, or social media plugins (Facebook, Instagram, Pinterest). If you interact with these services, your data (such as IP address) may be transferred to their servers. These processing activities take place only with your consent (Art. 6 para. 1 lit. a GDPR).
4. Social Media & Advertising
- Facebook Pixel: Used for conversion tracking and advertising, based on your consent.
- Instagram / Facebook Pages: If you interact with our social media pages, please note that Facebook/Instagram collects data independently. Please see their privacy policies for details.
5. How long will the data be stored?
Unless otherwise stated, personal data will be deleted once it is no longer needed for its original purpose and no legal obligations require retention.
6. Data recipients
We do not sell or share your personal data with third parties for advertising purposes.
However, we may use trusted service providers (e.g., hosting companies, payment providers, analytics services) who process data on our behalf under GDPR-compliant agreements.
7. Your rights under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Object to data processing (especially for direct marketing)
- Data portability
- Lodge a complaint with your local data protection authority
8. Updates
We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our business operations.
📅 Date of latest update: 04/10/2025